How to add an AI chatbot to Slack
If you want to add your custom trained AI support agent to your Slack workspace, here are the steps you need to take.
Slack is a cloud-based team communication platform designed to replace internal emails. It organizes conversations into “channels” for specific projects or topics, and allows for direct messages, file sharing, and voice or video calls (called Huddles).
Website URL: Slack
Add your AI support agent to your Slack workspace
In AI Chatbot
- Select your AI support agent from the dropdown menu at the top, click on the Install Agent section in the sidebar, select the Slack tab and click on the Connect to Slack button.
- Select the workspace you would like to add your AI support agent to from the dropdown menu, and then click on the Allow button to grant AI Chatbot permission to your workspace.
- If access was granted, you’ll see a message about how to invite the AI support agent to a channel in your workspace.
In Slack
- Select the channel you would like to add your AI support agent to.
- Then invite the AI support agent by mentioning it: @AI Chatbot
- Click the Add to Channel button.
- Your AI support agent is now added and you and your team can now begin asking it questions.
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