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Agency & Reseller

Custom Domain Setup

Serve your agency dashboard on your own domain (e.g., app.youragency.com) with automatic HTTPS. Available on Agency Pro and Enterprise plans.

A custom domain means your clients access the dashboard at your URL (e.g. app.youragency.com) instead of app.sitespeak.ai. Combined with your logo and branding, this creates a fully white-labeled experience with no visible AI Chatbot branding.

Custom domains are available on Agency Pro and Enterprise plans only.

Setup

1

Enter your domain in Branding settings

Go to Agency > Branding and find the Custom Domain field. Enter your desired domain or subdomain – for example, app.youragency.com – and click Save

2

Add a CNAME record with your DNS provider

Log in to your domain registrar or DNS provider and add the following record:

Type

Name

Target

CNAME

app (or your full subdomain)
app.youragency.com
For example, if your domain is youragency.com and you want app.youragency.com, create a CNAME record where the name is app and the target is app.sitespeak.ai.

3

Wait for DNS propagation

DNS changes can take anywhere from a few minutes to 24 hours to propagate, though it’s usually much faster. You can check propagation status using a tool like dnschecker.org.

4

Confirm verification
Once your CNAME is live, return to Agency > Branding. You’ll see a green Verified badge next to your custom domain. Your dashboard is now accessible at your domain with HTTPS.

SSL is provisioned automatically once your CNAME record is verified. Do not use an A record pointing to an IP address - only CNAME records are supported.

Use a subdomain like app.youragency.com rather than a root/apex domain. Root domains cannot use CNAME records in most DNS configurations - subdomains are simpler to set up and verify.

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