Choose an available topic from the sidebar. More documentation is coming soon.

Tools & Actions

Connect to an External MCP Server

Connect your AI agent to remote MCP servers to access external AI tools and capabilities.

The MCP Server (SSE) action allows your AI agent to connect to remote Model Context Protocol servers, enabling access to external AI tools and capabilities.

Adding the MCP Server Action

1

Go to Tools & Actions

In your chatbot dashboard, go to Configuration → Tools & Actions.

2

Select MCP Server

Find MCP Server (SSE) and click Add.

Configuration

Name (required)

A descriptive name of the action.
Example: get_weather_info

Description (required)

A description of the action and when it should be used.
Example: Use this action when the user asks about weather information

Make sure the Name and Description are descriptive so that the agent knows exactly when to use this action.

Server URL (required)

The URL of the remote MCP Server. This should be an SSE (Server-Sent Events) endpoint.

Example:

https://mcp.example.com/sse

Headers

Optional headers to send with the request. Must be a valid JSON object.

Example:

				
					Array
				
			

Save the Action

Click Add Action to enable the MCP Server action for your AI agent.

Your agent will now be able to use AI tools from the connected MCP server to answer questions and perform actions.

Example Use Case

You can create MCP servers using services like mcpify.ai and have your agent use them to provide additional capabilities.

Weather example:

  1. Create a weather MCP server using mcpify.ai
  2. Add it to your agent using the MCP Server action
  3. Your agent can now provide weather information as part of its responses

Ready to automate your customer service with AI?

Join over 1000+ businesses, websites and startups automating their customer service and other tasks with a custom trained AI agent.

On this page