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Tools & Actions

Tools & Actions

Add tools and actions to your AI agent to enable additional functionality like querying a database, making API calls, or integrating with third-party services.
Tools & Actions extend your chatbot’s capabilities beyond answering questions from trained content. They allow your AI agent to retrieve real-time information, perform actions, and integrate with external services.

Accessing Tools & Actions

Go to Configuration → Tools & Actions in your chatbot dashboard to view and add available tools.

Available Tools & Actions

Data & Search

Scheduling & Payments

Ecommerce

Agent Features

How to Add a Tool

  1. Go to Configuration → Tools & Actions
  2. Find the tool you want to add
  3. Click the Add button
  4. Configure the required settings
  5. Click Add Action to enable it
Once added, your AI agent will automatically use the tool when appropriate based on visitor questions.

Detailed Guides

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