Training Your AI Chatbot

• Training overview — how training works and what the assistant uses when it answers.
• Website & links — crawl pages, follow links, and add specific URLs.
• PDFs & files — upload manuals, price sheets, policies, and other documents.
• Audio — transcribe calls, podcasts, and voice memos into searchable text.
• BookStack — sync a BookStack wiki so its pages become a knowledge source.
• App integrations — connect supported apps and keep their content in sync.
• Fine-tuning — correct and refine answers with updated question-and-answer pairs.

Most chatbots use more than one source. A website crawl keeps general pages current, uploaded PDFs cover detailed manuals, and app integrations bring in content that lives outside your site. Each source is indexed separately, so you can add a new one without rebuilding the whole knowledge base. When an answer is wrong or missing, check the source first, update it, then re-sync before changing instructions.

• Train from approved, current material rather than drafts or outdated pages.
• Keep one topic per page so retrieval can match the right source.
• Re-sync a source after you change prices, policies, or product details.
• Test the questions customers actually ask, then correct gaps with fine-tuning.

Start with the training overview if you are new, or go straight to website & links to add your first source. When the knowledge base is ready, follow the installation guide to put the chatbot on your site.