TL;DR
ChatIQ uses OpenAI only, has no live chat or chat inbox, and customers report reliability issues during peak hours. AI Chatbot gives you the choice of OpenAI, Anthropic, Google, or xAI models, a full inbox with live chat, and predictable uptime from $29/month.
| Features | AI Chatbot | ChatIQ |
|---|---|---|
| Free Plan | ✓ Yes | ✓ Yes |
| Pricing | From $29/month | Free tier, then custom |
| AI Models | OpenAI, Anthropic, Google, xAI | OpenAI |
| Chat Inbox | ✓ Yes, detailed | ✖ No |
| Live Chat | ✓ Yes | ✖ No |
| Escalate to Human | ✓ Yes | ✓ Yes (Manual setup) |
| Analytics | ✓ Yes, detailed (Free) | ✓ Yes, (Basic) |
| Chat Insights | ✓ Yes | ✖ No |
| Sentiment Analysis | ✓ Yes (Free) | ✖ No |
| API Access | ✓ Yes | ✓ Yes |
| Attach Files to Messages | ✓ Yes | ✖ No |
| Auto Sync Training Sources | ✓ Yes | ✖ No |
| Speech Recognition & TTS | ✓ Yes | ✖ No |
| Team Collaboration | ✓ Yes (From $79/month) | ✓ Yes |
| Page Context Awareness | ✓ Yes | ✖ No |
| Priority Support | ✓ Yes (From $79/month) | ✓ Yes (Enterprise only) |
A simple step-by-step guide to migrate without losing conversations.
Online Marketing Manager
The platform is very intuitive to set up and use. I was able to train the chatbot directly from our site maps with ease. After creating a test page and sharing it with leadership, customer service, sales, and marketing, the reaction was unanimous, everyone was impressed!
Marketing Specialist
I think AI Chatbot is a super easy and extremely powerful tool to start installing into your website.
Co-Founder
I stumbled across AI Chatbot AI while having a chat with my ChatGPT. I am absolutely gobsmacked at how good it is and how easy it has been to setup. Any concerns I had have disappeared and this certainly is the way forward. I will be using AI Chatbot AI on all my websites now.
Everything you need to know about AI Chatbot. Can’t find what you’re looking for? Start a free trial and see it in action.
ChatIQ is locked to OpenAI models. That was fine when GPT was the only serious option. However, the AI landscape has evolved significantly since 2023.
AI Chatbot lets you choose from OpenAI, Anthropic (Claude), Google (Gemini), or xAI (Grok) on every paid plan.
Different models excel at different tasks. For example, Anthropic’s Claude can be a good fit for nuanced customer service conversations. OpenAI’s GPT models can be useful for code-heavy support, while Google’s Gemini offers capabilities for working with long-context information.
Therefore, you can choose a model based on your actual content and customer needs. You don’t have to rely solely on the model your chatbot vendor integrated first.
The feature gap that matters most for support teams is live chat. ChatIQ has no built-in live chat or chat inbox. As a result, when the AI cannot answer, the conversation ends, leaving the visitor without a clear path to human support.
In contrast, AI Chatbot includes a full inbox, real-time live chat, and human escalation on every paid plan.
With AI Chatbot, your AI answers questions whenever possible. However, when it cannot provide a suitable answer, your team can take over the conversation. Additionally, every conversation is captured for review.
This handoff process is essential for many customer support operations. At $29/month, AI Chatbot includes these features to help teams manage customer conversations more effectively.
