AI-CHATBOT / ENTERPRISE AI

AI for Higher Education: Support Students, Faculty, and Staff

Bring intelligent AI agents to your college or university. Support student success, enrollment, teaching, research, and administration with AI experiences designed around your institution’s information and goals.

Plan Your Higher Education AI Project

Start with your institution’s priorities and a focused use case.

THE OPPORTUNITY

Make AI a useful part of the higher education experience

Colleges and universities support students across many stages: exploring programs, applying, enrolling, learning, planning careers, and staying connected after graduation. Faculty and staff also manage a wide range of teaching, research, and administrative responsibilities.

AI agents can help institutions make approved information and support more accessible. They can answer recurring questions, assist with learning, help staff find resources, and direct users to the right people when additional help is needed.

Our higher education solution brings these capabilities together in an AI platform that can connect to your institution’s systems and be configured around your policies, priorities, and people.

Connect campus knowledge to the people who need it.

Illustrative higher education AI workflow

Connect information

Course materials

Campus policies

Approved institutional systems

Configure AI agents

Defined roles and resources

Access and permissions

Human escalation paths

Support your campus

Students and prospects

Faculty and researchers

Staff and administrators

Built around your institution: your mission, knowledge, systems, policies, and educational goals.

KEY CAPABILITIES

Support the people and processes that keep your campus moving

Deploy AI agents for specific institutional roles while maintaining human expertise and oversight.

01

Student Success

Provide AI support for tutoring, academic advising, student services, and access to campus resources.

02

Faculty Productivity

Assist with course preparation, learning materials, research activities, and routine instructional work.

03

Enrollment and Retention

Help prospective and current students find information, navigate processes, and stay connected to their institution.

04

Campus Operations

Support staff with approved policy information, internal resources, and common administrative questions.

STUDENT SUCCESS

Give students more ways to find support

AI agents can make institutional resources easier to access while helping connect students to faculty, advisors, and campus services when personal assistance is needed.

TUTORING

Support learning

Provide students with course-related assistance, study support, and explanations informed by approved learning materials.

Focus: accessible learning support.

ADVISING

Help students navigate

Assist with questions about programs, course selection, degree requirements, and institutional processes.

Focus: guidance and connection.

STUDENT SERVICES

Connect to resources

Help students find information about campus life, career services, housing, and available support programs.

Focus: easier access to services.

AI can support students and staff, with important academic, financial, and personal decisions reviewed by the appropriate institutional professionals.

FACULTY AND STAFF PRODUCTIVITY

Give educators and staff more support for their work

AI can assist with routine tasks and information gathering, giving faculty and staff more time to focus on work that benefits from their experience and personal attention.

01

Course Development

Assist with syllabi, lesson materials, assignments, and other instructional content for faculty review.

02

Research Support

Help organize research information, explore literature, and support the development of grant proposals.

03

Administrative Assistance

Help staff locate approved policies, procedures, and resources for common campus questions.

04

IT Help Desk

Provide information about common technology questions and direct users to the appropriate support team.

05

Employee Onboarding

Help new employees find relevant workplace information, training materials, and institutional resources.

06

Content Review

Assist with drafts and feedback while keeping faculty and staff responsible for review and approval.

ENROLLMENT AND RETENTION

Stay connected throughout the student journey

Help prospective and current students find information, understand next steps, and connect with the right institutional resources.

01

Prospective Students

Answer questions about programs, admissions, campus visits, and the application process.

02

Financial Aid Information

Help students find information about financial aid, scholarships, and payment resources.

03

Admitted Students

Provide information about enrollment steps, deadlines, and resources for preparing to begin a program.

04

Student Retention

Support approved outreach and follow-up processes that help staff connect students with available assistance.

05

Continuing Education

Help prospective learners explore certificates, professional development, and continuing education programs.

06

Alumni Engagement

Help alumni find information about events, services, and opportunities to stay connected.

AI AGENTS FOR YOUR INSTITUTION

Configure agents for specific campus responsibilities

Each agent can be designed around a defined audience, approved knowledge sources, and the responsibilities of the department it supports.

01

Tutoring Agent

Helps students explore course concepts and find relevant learning resources.

02

Admissions Agent

Assists prospective students with program and application questions.

03

Faculty Agent

Assists educators with course preparation and instructional materials.

04

Staff Support Agent

Helps employees find approved policies, procedures, and internal resources.

CAMPUS INTEGRATIONS

Connect AI to systems your institution already uses

Bring AI experiences closer to your campus community by connecting compatible learning, administrative, and identity systems.

LEARNING MANAGEMENT

LMS Integration

Support LTI integration with compatible platforms such as Canvas, Blackboard, Brightspace, Moodle, and Sakai.

STUDENT INFORMATION

SIS Connections

Plan connections to compatible systems such as Banner, Workday Student, PeopleSoft, Colleague, and Jenzabar.

IDENTITY AND CRM

Campus Access and Engagement

Work with supported identity providers and CRM platforms to align AI experiences with your institution’s systems.

INSTITUTIONAL CONTROL

Build an AI environment around your institution’s requirements

Choose the deployment, model, and governance approach that supports your institution’s technology and operational needs.

01

Deployment Options

Discuss managed hosting or deployment in your institution’s own cloud, data center, or suitable air-gapped environment.

02

AI Model Choice

Select from supported AI models, including self-hosted models where appropriate for your environment.

03

Code and Data Control

Explore source code licensing and configure how your institution’s information is stored, accessed, and used.

Privacy and compliance depend on your institution’s complete deployment, agreements, access controls, and operating practices.

GETTING STARTED

Begin with a focused campus AI project

Start with a clear institutional priority and develop a plan that can grow as your team gains experience.

STEP 01 Identify your priorities

Discuss the students, faculty, staff, and workflows you want to support.

STEP 02 Plan a pilot

Select initial agents, approved knowledge sources, system connections, and success measures.

STEP 03 Launch and expand

Gather feedback from your campus community and plan additional agents or departments.

FREQUENTLY ASKED QUESTIONS

Questions about AI for Higher Education

What is AI for Higher Education?

It is an approach to deploying AI agents that support students, faculty, staff, and administrators with learning, information, and institutional workflows.

How can AI agents support students?

Agents can assist with tutoring, program information, academic advising questions, campus resources, and other approved student support activities.

Can AI agents replace faculty or advisors?

AI agents are designed to support institutional teams. Faculty, advisors, and other professionals remain responsible for their roles and for decisions that require human expertise.

Can the platform connect to our LMS and SIS?

Yes. The platform supports integrations with compatible learning management and student information systems. Your institution’s specific systems and requirements can be reviewed during planning.

Can our institution use its own course materials?

Yes. Agents can be configured around approved course materials, policies, and other institutional information, subject to the access and usage rules you establish.

How is student information protected?

Deployment can include identity integration, access controls, and governance policies. Your institution should review the complete configuration and applicable privacy obligations with its security and compliance teams.

Can we choose how the platform is deployed?

Yes. Options include managed hosting and deployment in your institution’s own infrastructure. The right approach depends on your technology, security, and operational requirements.

How can we get started?

Begin by discussing your institutional goals and identifying a focused pilot. A pilot can help your team evaluate selected agents and plan for broader use across campus.

LET'S GET STARTED

Build an AI experience that supports your campus community

Explore how AI agents can help your institution support students, empower faculty and staff, and connect people to the information they need.

Discuss Your Higher Education AI Project

We can discuss your institutional priorities, systems, security requirements, and deployment options.