AI-CHATBOT / ENTERPRISE AI
Deploy AI agents that help government employees find information, support workforce development, and connect constituents to agency resources. Build an AI environment around your organization’s systems, policies, and security requirements.
Plan Your Government AI ProjectStart with your agency’s priorities, systems, and security needs.
INTELLIGENT SUPPORT FOR PUBLIC SERVICE
AI for Government
Connected support for your agency and community
Your Agency
Your knowledge, your systems, and your AI agents
One AI foundation. More ways to support public service.
Conceptual illustration, not a product screenshot.
THE OPPORTUNITY
Government employees and constituents rely on information spread across policies, procedures, training materials, applications, and agency systems. Finding the right resource can take time, particularly when information changes or services span departments.
AI agents can help connect people to approved information, support employee development, and assist with common questions. Each agent can be configured around a defined role, audience, and set of resources.
Our government solution brings these capabilities together in a platform designed around your agency’s systems, access controls, security requirements, and public service objectives.
Illustrative government AI workflow
Policies and procedures
Training and documents
Approved agency systems
Defined roles and resources
Access and permissions
Human escalation paths
Employees and managers
Agency operations
Constituents and communities
KEY CAPABILITIES
Configure agents for specific responsibilities while maintaining human review, accountability, and oversight.
Support employee onboarding, training, skills development, and access to agency learning resources.
Help employees find approved policies, procedures, guidance, and institutional knowledge.
Assist staff with routine information requests, administrative processes, and internal support.
Help members of the public find information about agency programs, services, and processes.
WORKFORCE DEVELOPMENT
Give agency employees another way to find information and access learning resources throughout their careers.
Help new hires find information about agency policies, benefits, systems, and required processes.
Focus: a more informed start.
Connect employees to approved training resources, learning paths, and certification preparation materials.
Focus: ongoing workforce development.
Help employees find information about professional development, career paths, and agency resources.
Focus: employee growth.
MANAGER AND TEAM PRODUCTIVITY
AI can assist with information gathering and routine content tasks while employees remain responsible for review and decisions.
Assist training teams with course outlines, instructional materials, assessments, and content updates.
Organize and retrieve approved policies, process documents, and institutional information.
Help managers and employees find approved information about benefits, leave, and workplace procedures.
Assist staff with finding forms, guidance, and information relevant to everyday administrative processes.
Help teams organize approved information and prepare draft reports for employee review.
Assist with internal communications, documentation, and other agency materials.
CONSTITUENT AND PUBLIC SERVICES
AI agents can help members of the public navigate approved resources while providing a path to human assistance.
Help constituents find information about agency services, office hours, procedures, and available resources.
Provide access to approved information about programs, application steps, and general eligibility requirements.
Help users understand where to find forms, instructions, deadlines, and additional assistance.
Help people access agency information in supported languages based on your organization’s needs.
Assist teams with approved outreach materials, updates, and responses to common questions.
Provide a pathway to agency staff for sensitive, complex, or unresolved questions.
AI can help people find information. Agency staff remain responsible for official determinations and decisions.
AGENCY OPERATIONS
Configure agents around the information and processes relevant to each office, department, or function.
Help employees find answers to common technology questions and direct complex issues to the appropriate support team.
Provide access to approved policies, training resources, and procedural information across offices.
Help staff locate purchasing policies, forms, process documentation, and approved resources.
Help authorized staff find approved records guidance, operational procedures, and agency documents.
Give employees access to approved standard operating procedures and safety information relevant to their work.
Direct questions that require additional judgment or assistance to the appropriate person or team.
AI AGENTS FOR YOUR AGENCY
Each agent can be designed around a defined audience, approved knowledge sources, and its intended role.
Helps the public find approved agency information and available resources.
Helps employees locate policies, procedures, and internal guidance.
Supports employee learning and access to approved development materials.
Helps staff navigate common technology questions and support resources.
DATA CONTROL AND SECURITY
Plan deployment, identity, access, and monitoring around your agency’s technology and security needs.
Discuss deployment in your agency’s cloud, on-premises infrastructure, or a suitable air-gapped environment.
Configure permissions around authenticated users, organizational roles, and agency policies.
Incorporate logging, review, and retention requirements into the deployment and operating plan.
Work with supported identity systems and discuss PIV/CAC authentication requirements where applicable.
Consider supported commercial or self-hosted AI models based on your agency’s policies and environment.
Explore source code licensing to support review, customization, and long-term platform control.
Security authorization and compliance depend on the complete deployment, applicable controls, agency policies, and formal assessment processes.
AGENCY INTEGRATIONS
Plan integrations with compatible learning, workforce, identity, and collaboration platforms.
Discuss connections to platforms such as Workday Learning, Cornerstone, SAP SuccessFactors, and Degreed.
Plan integrations with compatible systems such as Workday, SAP, Oracle HCM, and ADP.
Connect supported platforms such as Microsoft Teams, Slack, and SharePoint where appropriate.
GETTING STARTED
Start with a public service or workforce priority and develop a plan that can grow as your team gains experience.
Discuss the employees, constituents, workflows, and information challenges you want to address.
Select initial agents, approved knowledge sources, system connections, security requirements, and success measures.
Review the pilot, gather feedback, and plan additional agents or departments as appropriate.
FREQUENTLY ASKED QUESTIONS
It is an approach to deploying AI agents that support agency employees and constituents with approved information, workforce resources, and organizational workflows.
Agents can help employees find agency policies, training resources, procedures, and other approved information. They can also assist with routine content and support tasks.
AI agents can help the public find approved information about agency programs, services, forms, and processes. Human assistance remains available for questions that require agency staff.
Yes. Deployment in your agency’s own cloud or on-premises infrastructure can be discussed, including suitable air-gapped environments.
The platform supports integration with compatible identity providers. PIV/CAC and other authentication requirements can be reviewed as part of your deployment plan.
The platform supports integrations with compatible learning, HR, identity, and collaboration systems. Your specific applications and access requirements can be reviewed during planning.
Security controls, logging, deployment architecture, and applicable requirements are reviewed as part of the project. Formal compliance and authorization depend on the complete system and the agency’s assessment process.
Begin with a discussion of your agency’s goals and identify a focused pilot. Your team can evaluate the initial agents, security controls, and results before expanding to other offices.
LET'S GET STARTED
Explore how AI agents can help your agency support employees, share knowledge, and connect constituents to useful information.
Discuss Your Government AI ProjectWe can discuss your agency’s goals, systems, security requirements, and deployment options.
